Frequently Asked Questions
In this section you can find the most common questions that our clients ask, if your question is not among
them, do not hesitate to contact us to resolve your doubts. - GlobalDT Team.
How can I find my transportation in Punta Cana
airport?
When you make your reservation, you provide us your name or the principal passenger's
name. So, the driver or our representative will be waiting for you with a sign with your name in big letters
outside the airport.
What happen with my transportation if my flight
gets delay or advance when I go to Dominican Republic?
Don't worry because we always track your arrival flight, so we know about any schedule
change. otherwise always try to contact the company.
How do I identify my driver in Punta Cana
airport
– Dominican Republic?
The driver or our representant will be wearing the company uniform or a sign with the
company logo with your name. (Globaldt Dominican Transfers).
How long my driver waits for me in Punta Cana
airport?
Normally 1 (one) hour from the arrival time (flight), if we don’t have any contact from
you the driver will leave without refund. So, please try to keep in touch with us.
How long my driver waits for me in the departure
day?
From the standard pick-up time, only 20 minutes. As described in our terms & conditions.
Can I reserve multiple trips to visit different
places in Punta Cana?
Yes, you can make different reservations with different schedules during your visit in
Punta Cana. Also, we recommend doing it through the website to assure punctuality, quality service and
security.
Or you can ask for a private disposition service (vehicle + driver + time).
Can I personalize my transportation in Dominican
Republic?
Yes, we want to give you the best experience during your staying in Dominican Republic,
so, if you have any special occasion like, birthday, wedding, honeymoon, business, or any other requirement
please contact us.
How many terminals are there at Punta Cana
airport?
Two terminals, “terminal a” & “terminal b”, each one is 5 minutes away, so you can go
from
one to another walking. Check if your flight arrives in terminal a or b.
Can I make a stop during my transfer?
Yes, but you must notify our reservation team before your trip. It has an extra charge
described in terms and conditions.
How do I cancel my transportation?
To cancel your transportation without any charge, you must contact our reservation team
12
hours before your flight. It is described in terms and conditions.
Can I modify my transportation?
Yes, you must contact our reservation team 3 hours before your service. Or any time
before
your arrival date. It is described in our terms & conditions.
Can I have a vehicle with driver for a long
time?
Yes, the only thing you have to do is contact us directly to give you all the
information,
tariff depends on how long you will need to dispose of and the type of vehicle you need.